After doing all these things to my three devices and finishing up with support I still had the problem. If you have the watch make sure in the Focus setting it says mirror my watch. Do these steps for your iPhone and iPad if you have one. If you notice is says Turning on Focus for this device will also turn it on for your other devices. Go back to where it says Focus in the top left hand corner tap then down at the bottom it says Share Across Devices, turn this off. I actually had two things listed below that but I don’t remember what they were I deleted them both. When you click Home Screen the buttons should be greyed out the same thing with the Lock Screen. Under option on the same page it should say Focus disabled. Focus needs to be turned off on every Apple device you own, phone, iPad, watch, laptop and iMac (this is where I actually fixed the problem) When you are on the Focus screen in settings (iPhone or iPad) tap the do not disturb and delete any people you have, if you have to the right of that any apps listed delete them too. After all this I fixed the problem myself. All this will be sent to the engineers for a permanent solution supposedly. We then installed software on my phone so they could diagnose it, we took dozens of screen shots. This morning I spoke with the next level up support who verified everything we did previously was correct. Every step they recommended I have already done. I’ve tried all the steps and wound up talking to 1st level support for 2 hours last night.
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